Our company values are centered around treating all customers with the same high standards we would hope to receive ourselves, this is why we constantly strive to deliver the most efficient and effective claims service, for when your business need us most.

To report a new claim, please contact us on 01858 457300, alternatively you can email us here. 

Integrum Insurance Solutions can offer its customers the following claim support benefits, if and when the need arises:

• Dedicated Claims Personnel 

We constantly ensure we have the right resources in place to properly manage our customers claims. We know all too well that under-resourced claims teams and personnel do not handle your claim effectively, potentially leading to long winded claims processes and less than optimal outcomes. At Integrum you will have regular communication with a dedicated member of the team, who will provide frequent updates on how your claim is progressing. We understand managing claims can cost you and your business valuable time, potentially better spent on other important aspects of your business. This is why we aim to reduce the burden a claim can have on you and your business, helping reduce the impact on your day to day running’s, with the confidence that your claim is being dealt with by professional and experienced handlers. 

• Claims Analysis

We take pride in providing regular claims analysis to our customers, helping you understand the risks your business has potentially been exposed too, including the trend of claims you may be experiencing. This can help you manage your risk more effectively and promote an improved claims experience, thus having a positive effect on your insurance premiums.

• On-going Support

Claims can have a deep, long lasting impact on your business, even after the claim has been settled. We are on hand to provide on-going support after the event, working with our customers through these difficult times. Should you require further assistance in important areas such as health & safety, risk management, or legal advice, we can help point you in the right direction.

• Lorega Loss Recovery – Ancillary product sold separately

If your business was involved in a large property claim, usually in excess of £5,000, it can lead to a long and complex claims procedure, in which your insurer will appoint their own loss adjustor to work on their behalf. Lorega Loss Recovery Insurance can be a hugely beneficial policy in the event of a significant property claim, by appointing a loss adjustor to work solely on your behalf, with your best interests in mind. These adjustors can help promote a positive outcome for your claim, by helping your business prepare, negotiate and settle property damage claims. Should you wish to know more, please get in touch or complete our contact form for a member of our team to contact you.

• Guaranteed Hire Vehicle Insurance – Ancillary product sold separately

If you or your business was involved in a motor accident which wasn’t your fault, your loss recovery provider can usually source a like for like hire vehicle, in which they can recover costs off the liable third parties insurer. However, if you are involved in an accident which was your fault, it is typical for motor policies to exclude any hire vehicle cover, as they cannot recover the costs from another party. We strongly recommend Guaranteed Hire Vehicle insurance, which can provide you or your business with a suitable hire vehicle (Up to 3.5 tonne) for an agreed period, in the event of a fault accident. This helps reduce any disruption to your business, as well as reducing potential hire costs, which can be a significant financial burden. Should you wish to know more, please get in touch or complete our contact form for a member of our team to contact you.